Most commercial entities recognize that having a security presence can be beneficial. While a security officer can be vital in identifying security risks and helping to detain criminals, these events account for only a very small percentage of the time any security officer spends on the job.
The actions taken by the officer during the remainder of his or her time can have a significant impact on the overall success of your business.
1. Customer and Employee Recognition
A good security officer will make it a priority to get to know the employees and customers who frequent your commercial space. Chatting with these individuals and getting to know them by name does more than just establish good customer service, as it also helps the security officer recognize when someone new enters your commercial space.
Be sure that your security officer is friendly and engaged with employees and customers to maximize the benefit you receive from his or her presence in your commercial facility.
2. Willingness to Offer Assistance
The security officer patrolling your commercial facility should be able to offer assistance to customers or employees at any time. Friendly contact and open communication is vital to the connection between a security officer and your customers.
You want your customers to feel comfortable asking a security officer for directions or requesting an escort to their vehicles late at night. A security officer that is willing to offer his or her assistance at all times will reflect positively on your business.
3. A Visible Presence
Your security officer needs to remain visible at all times. This visibility can act as a deterrent against criminal activity. It can be tempting for a security officer who hasn't faced a serious threat in quite some time to become relaxed and spend more and more time in the break room.
A security officer that is vigilant and patrols your commercial property at all times can help provide a greater level of safety for your customers and employees. Monitor the activities of your security officer to ensure that maximum visibility is achieved.
Hiring a security officer can be a great way to protect your employees, customers, and inventory against possible harm. The right security officer will not only spring into action in the face of a threat, he or she will positively interact with your customers and employees on a daily basis.
A good security guard protects and serves your company to improve your profitability in the future.Share
20 November 2019
If you own a business, you likely want to do everything in your power to protect your investment. You can increase your odds of accomplishing this important task by installing a security system on your business property. In addition to investing in a state-of-the-art security system, you might also wish to hire one or more security guards to keep an eye on your property. Investing in security options like these can make both you and your customers feel safer. On this blog, I hope you will discover the most popular techniques business owners utilize to prevent burglaries from occurring at their establishments. Enjoy!